SHIPPING

We ship to the United States and Canada. All products are shipped in 1-2 days of receipt of order at a flat rate of $10.00. Orders are shipped UPS Ground, with the exception of orders that only include scrunchies and headbands. Those ship via USPS Priority Mail. In general, shipments are in transit for 2 - 4 days. Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

SALE ITEMS

Only regular priced items may be returned for store credit, unfortunately sale items cannot be returned. Sale items are FINAL sale.

RETURNS

Our policy lasts 14 days for a store credit on full-priced clothing. If 14 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange. All jewelry, sale, bag and trunk show order purchases are FINAL Sale.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Returns (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.


If you are approved, then your store credit will be processed, and a code will be emailed to you. Please contact us at returns@victoriadunndesign.com to initiate a return. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.