Please email email@example.com to get your size exchange or store credit started. Return labels are on us!
Kindly make sure your return meets the following criteria;
- Headbands and Earrings are final sale
- Bags are final sale
- Items must be in new condition, in the original packaging with tags attached. If your item does not meet those terms, you will be issued a store credit to use
- Your size exchange / store credit return is eligible for exchange within a 14 day return window.
To begin the return process, please email firstname.lastname@example.org with your order number, requesting a return LABEL.
Please write us a note if you would like to do store credit or size exchange
We are offering size exchange and store credit ONLY. Sale items that are final sale are not eligible for a return or store credit.
You are still eligible for store credit within 14 days of when the item was delivered on FULL price items. All items that were purchased on sale is final sale.
We are happy to issue you an exchange, please note that in your return comments when you fill out the form. You will need to send the original dress back and we will be happy to mail you a complimentary size exchange.
Victoria Dunn needs 1-2 business days to process your order. Upon shipping, kindly except 3-5 business days to receive your package.
Victoria Dunn is not responsible for lost packages, we always track your package for you and send you your tracking # if you have lost it, but once it leaves our warehouse we are not responsible for the package in transit.
All items purchased on SALE are not eligible for a return or a store credit, they are final sale. With the exception to SMS15